Terms of service

Welcome to NK Maison. These Terms and Conditions ("Terms") govern your use of our website and the purchase of our products. By using our site or placing an order, you agree to abide by the following terms. If you do not agree, kindly refrain from using our services.

1. General Information

  • The domain www.nkmaison.com is operated by NK Maison, an Indian luxury fragrance brand.
  • By accessing this site, you confirm that you are at least 18 years old or using the site under parental/guardian supervision.

2. Product Information

  • All our perfumes are specially made, small-batch, and designed as special edition and collections.
  • Product images are for illustrative purposes. Actual packaging and color may vary slightly due to photographic lighting or screen settings.
  • We reserve the right to change product pricing, availability, or specifications without prior notice.

3. Orders & Payments

  • Once you place an order, you will receive a confirmation email. This does not confirm acceptance of the order, which is subject to stock availability and verification.
  • NK Maison reserves the right to cancel or refuse any order at its sole discretion.
  • All payments must be made through approved channels (e.g., Razorpay, UPI, Credit/Debit Cards, Net Banking, COD).
  • In case of failed transactions, refer to our Refund Policy.

4. Shipping & Delivery

  • We dispatch orders within 2–5 working days. Delivery timelines may vary based on location.
  • NK Maison is not responsible for delays caused by courier partners, unforeseen weather, or force majeure events.
  • Tracking details will be shared once your order is dispatched.

6. Intellectual Property

  • All content on our website — including product names, visuals, logos, descriptions, and collection concepts — is the intellectual property of NK Maison.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. Privacy & Data Security

  • We collect only the necessary data (e.g., name, contact, shipping address) to process your orders securely.
  • Your information will never be sold or misused. For details, read our Privacy Policy.

8. Limitation of Liability

  • NK Maison is not liable for any allergic reactions, staining, or sensitivities caused by the use of perfumes. A patch test is recommended before full application.
  • Our liability is limited to the value of the product purchased.

9. Governing Law

  • These Terms are governed by the laws of India, and any disputes will be under the jurisdiction of Pune, Maharashtra courts.

10. Contact Us

If you have any questions regarding these Terms, feel free to write to us at: support@nkmaison.com.