Shipping policy
At NK Maison, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines key information related to our order processing, shipping coverage, and delivery expectations.
Shipping Locations
- We currently ship within India only.
- International delivery options will be introduced soon.
Shipping Methods
We use trusted courier partners to ensure safe and prompt delivery of your orders.
- Shipping method availability may vary depending on your location and the size of your order.
- Specific shipping options will be visible during checkout.
Order Processing Time
Orders are usually processed within 2–3 business days from payment confirmation. Please note that during peak periods, promotions, or launches, processing time may be slightly extended.
Order Tracking
Once your order is shipped, you’ll receive a confirmation email or SMS with your tracking number and courier partner details. You can track the order directly using the link provided.
Incomplete or Incorrect Addresses
Please ensure that your shipping address is complete and accurate at the time of placing the order. NK Maison is not responsible for delays, losses, or failed deliveries due to incorrect or incomplete address details.
If a package is returned to us due to an address error, reshipment charges may apply.
Lost or Stolen Packages
Once your order is marked as delivered by the courier, NK Maison holds no liability for lost or stolen packages. We recommend ensuring your delivery location is secure and accessible.
Need Help?
For any shipping-related questions or concerns, feel free to contact us at: support@nkmaison.com